In view of the current situation of water management, such as insufficient water supply capacity, weak asset management ability, imperfect monitoring system, backward service and operation and maintenance mode, and low informatization application level, many water companies have begun to build smart water informatization platforms, such as basic network platform, unified message platform, unified GIS platform, data center platform and other basic support platforms. As well as production, pipe network, customer service, comprehensive four application plates and information security guarantee system, information standard system two support systems.
In terms of comprehensive management, improve the ability to supply data products and services, and establish a basic big data analysis system; Improve the construction of intelligent dispatch center to meet the comprehensive application of operation dispatch, emergency command, decision-making, image display and other aspects.
In terms of external interface, strengthen cooperation with relevant government departments to ensure social stability and people’s livelihood development, and ensure resource sharing in water supply safety, waterlogging, sewage treatment and emergency command.
The main content of smart water informatization construction
1. Smart production
1.SCADA system The SCADA system covers the “whole process monitoring from water source to sewage outlet”. Through online collection equipment, the SCADA system realizes the whole process supervision of water source, water production, water distribution, water use, sewage treatment plant and sewage outlet, providing reliable data support for the operation, production and comprehensive scheduling of enterprises. Thus, the balanced dispatching and economic dispatching of water supply enterprises can be realized.
2. Automation system
The automatic control system of water plant mainly adopts advanced automatic control scheme to solve the water production process control of no one or few people in water plant. The digital 3D simulation includes production operation simulation and pipeline equipment simulation, which provides guarantee for the safety operation and maintenance of water plant. The inspection and equipment management system mainly supports the effective management of the complete life cycle of the equipment assets of the point inspection equipment of the water plant. Water plant production operation and maintenance management and energy consumption monitoring and energy saving analysis, real-time monitoring and analysis of water plant energy consumption indicators, and water plant production and operation decision-making, management, planning, scheduling, process optimization, fault diagnosis, data modeling analysis and other comprehensive processing.
3. Device management system
The equipment management system realizes the information management of daily maintenance, inspection and maintenance. At the same time, the system collects multi-directional data, classiifies, summarizes and analyzes it, and establishes a programmed, institutionalized, standardized and intelligent big data analysis and display platform to help quickly grasp the operating status of each water plant asset.
2. Smart management
1.GIS
GIS technology is used to establish a set of water supply pipe network management, pipe network design, pipe network operation analysis, pipe network maintenance, inspection and repair and other comprehensive information platform to manage the increasingly large water supply pipe network and provide support for the decision-making of water companies.
2.DMA
The production and marketing gap management information system is established to realize the sharing of information resources, and the production and marketing gap is managed by technical means such as zoning measurement and leakage control, so as to control the production and marketing gap at a reasonable level. 3. Hydraulic model Establish hydraulic model system, improve the application of pipe network planning, design, transformation, daily management and other aspects, and establish scientific scheduling management system based on hydraulic model, and establish professional models such as water quality pressure.
(3) Smart service
1. Marketing system
On the basis of the existing water supply business charge management information system database of the water supply company, closely combined with the business process of water supply marketing charge management, the construction of a modern water marketing management system integrating business charge, information statistics and comprehensive management, in order to realize the scientific and fine management of business charge and marketing system.
2. Application system
The application system is a part of the business management system of the water supply company, which realizes the dynamic management of the engineering data entry, survey and design, drawing and joint examination, budget and final accounts, construction and completion.
3. Call the system
In order to improve the quality of service, solve the practical problems of the masses and establish a good service image, it is necessary to use advanced call center technology and management mode to set up a special customer service center. The customer service center is responsible for dealing with business consulting, tariff inquiry, self-service payment, repair processing, customer complaints, automatic payment and other services, and scientifically and standardized management of external services of various departments, so as to effectively solve the problems existing in the previous service model, such as unscientific work flow, unreasonable resource allocation, and non-standard service management.
(4) Comprehensive system
1. The OA system
As the internal collaborative office system of the water company, the OA system can informationize all the daily processes of the company’s employees and achieve “paperless office” within the company. The OA system involves all the daily behaviors of all departments, including finance, personnel, engineering, and delivery departments. It covers functions such as departmental communication, email, message release, document management, personnel management, attendance management, and process management.
2. Portal website
As the facade project of the company, the portal website is the unified window of the company, which has the functions of information release and multi-level display. The website of the enterprise should constantly update the news of the city’s water, water suspension announcements, etc., to ensure the timeliness of information and the openness and transparency of the internal work process.
3. Aid decision making
As a sub-module of the unified platform, the auxiliary decision system can provide some supporting basis for relevant personnel. The platform interconnects with other systems through ESB enterprise service bus, and forms a data center after ETL data processing, filtering and conversion. Based on the data center, the auxiliary decision system forms a BI visual report through data analysis and certain algorithms, and displays the decision support results in charts, graphs, reports and other ways.
4.LIMS
Laboratory information management system, or LIMS, is composed of computer hardware and application software, which can complete the collection, analysis, reporting and management of laboratory data and information. Based on the equipment LAN, LIMS is designed specifically for the overall environment of a laboratory. It is an efficient integrated system including signal acquisition equipment, data communication software and database management software. With the laboratory as the center, the laboratory business process, environment, personnel, instruments and equipment, chemical reagents, standard methods, books, documents, project management, customer management and other factors are organically combined.
Based on the principle of “overall planning, step by step implementation”, the smart water system builds a smart water integrated enterprise management and business operation platform through the construction of smart water, improves the water company’s level in water management decision-making and application services, and improves the water company’s management ability, economic benefits and service level. Enhancing the socio-economic value of existing waterworks. Focus on urban water supply pipeline, geographic information system, DMA, equipment management system, water quality information system and other aspects of the construction and operation, the project construction and smart application coordinated promotion, close integration, to build smart water construction demonstration base, build smart water application security system, lay the foundation for the sustainable development of social economy and ecological environment.
Post time: Nov-13-2023